Comments on: How to Hard Reset an Aastra 6757i/57i http://www.noahlh.com/blog/2012/03/how-to-hard-reset-an-aastra-6757i57i/ Figuring out the world, one day at a time. Wed, 30 Jul 2014 19:08:31 +0000 hourly 1 http://wordpress.org/?v=3.4 By: Marc http://www.noahlh.com/blog/2012/03/how-to-hard-reset-an-aastra-6757i57i/comment-page-1/#comment-385 Marc Tue, 29 Jul 2014 20:00:10 +0000 http://www.noahlh.com/blog/?p=17#comment-385 I fully recommand this doc witch had useful clues for me in the "Common Causes for “Download Failed” during Web Recovery" part, like : use de PC ethernet port instead of the LAN port http://www.telecomuserguides.com/manuals/filesupload/Aastra/aastra-others/aastra-Web_Recovery_Procedure.pdf I fully recommand this doc witch had useful clues for me in the “Common Causes for “Download Failed” during Web Recovery” part, like : use de PC ethernet port instead of the LAN port

http://www.telecomuserguides.com/manuals/filesupload/Aastra/aastra-others/aastra-Web_Recovery_Procedure.pdf

]]> By: Kamarade http://www.noahlh.com/blog/2012/03/how-to-hard-reset-an-aastra-6757i57i/comment-page-1/#comment-383 Kamarade Sun, 13 Jul 2014 09:00:14 +0000 http://www.noahlh.com/blog/?p=17#comment-383 Thanks a lot to every body @Dysmas: i tried your method and i am having same error "firmware downlod failed". Don't have the 405 error. Seem to have UDP protocole problem but not sure Any help will be appreciate. Thanks a lot to every body
@Dysmas: i tried your method and i am having same error “firmware downlod failed”.
Don’t have the 405 error.
Seem to have UDP protocole problem but not sure
Any help will be appreciate.

]]> By: noahlh http://www.noahlh.com/blog/2012/03/how-to-hard-reset-an-aastra-6757i57i/comment-page-1/#comment-33 noahlh Sat, 11 Jan 2014 18:58:45 +0000 http://www.noahlh.com/blog/?p=17#comment-33 Thanks so much for the update! Very helpful. Thanks so much for the update! Very helpful.

]]> By: Dysmas http://www.noahlh.com/blog/2012/03/how-to-hard-reset-an-aastra-6757i57i/comment-page-1/#comment-32 Dysmas Sat, 11 Jan 2014 18:53:19 +0000 http://www.noahlh.com/blog/?p=17#comment-32 Well, I succeeded but it was difficult. The trick : It will NOT work with a modern browser (I was using Firefox 16). I had to reinstall an old Firefox 3.6. If you do that, be careful to backup your history, or you will loose it (file places.sqlite in your profile). Good idea to save the whole profile. Then things are a bit strange : With the TFTP server running, the firmware in the tftp root, and all verified. First test : INVALID PARAMETERS Try again, it will fail again. Try the back button and you may get a 405 Error (method unsupported) If you have this error you have won : click the reload button, and you will get the popup which warns that all parameters will be sent again, and all actions done again. Click OK and the dowload will start. The trick is to use a Firefox 3.6 and provoke this 405 error, then click the reload button, and click OK in the popup. I have done this four times, it always worked in the same way. Don't ask me why it works, but it works (at least on my system) and I really enjoy this phone, it was worth the hours I spent to solve the problem (I got it on ebay and the vendor did not give the password). Well, I succeeded but it was difficult.
The trick : It will NOT work with a modern browser (I was using Firefox 16). I had to reinstall an old Firefox 3.6. If you do that, be careful to backup your history, or you will loose it (file places.sqlite in your profile). Good idea to save the whole profile. Then things are a bit strange :

With the TFTP server running, the firmware in the tftp root, and all verified.

First test : INVALID PARAMETERS
Try again, it will fail again.
Try the back button and you may get a 405 Error (method unsupported)

If you have this error you have won : click the reload button, and you will get the popup which warns that all parameters will be sent again, and all actions done again.
Click OK and the dowload will start.

The trick is to use a Firefox 3.6 and provoke this 405 error, then click the reload button, and click OK in the popup.

I have done this four times, it always worked in the same way.

Don’t ask me why it works, but it works (at least on my system) and I really enjoy this phone, it was worth the hours I spent to solve the problem (I got it on ebay and the vendor did not give the password).

]]> By: Dysmas http://www.noahlh.com/blog/2012/03/how-to-hard-reset-an-aastra-6757i57i/comment-page-1/#comment-31 Dysmas Thu, 02 Jan 2014 21:32:51 +0000 http://www.noahlh.com/blog/?p=17#comment-31 Sorry for the typo in the first lines of my message. You should read : I have a 6755i. I tried everything many times in TFTP and FTP but could not get rid of the INVALID PARAMETERS message. Sorry for the typo in the first lines of my message. You should read :

I have a 6755i. I tried everything many times in TFTP and FTP but could not get rid of the INVALID PARAMETERS message.

]]> By: Dysmas http://www.noahlh.com/blog/2012/03/how-to-hard-reset-an-aastra-6757i57i/comment-page-1/#comment-30 Dysmas Thu, 02 Jan 2014 21:30:34 +0000 http://www.noahlh.com/blog/?p=17#comment-30 Thanks for the article. I have de 6755i. I tried everything many times in TFTP and FTP but could get rid of the INVALID PARAMETERS message. The ftp server is running fine (Filezilla, verified) The tftp server is running fine (OpenTftp, verified) Phone address : 169.254.193.29 PC address : 169.254.193.1 firmware 55i.st, put in the root directory of the TFTP server and of the FTP server. What I entered : For TFTP Filename : 55i.st firmware TFTP TFTP Server : 169.254.193.1 TFTP Path : (blank) Press Enter (don't hit the button). For FTP Same thing in the FTP fields, with the addition of the FTP User Name and FTP Password. I disabled the Windows firewall I am in Windows 7. I use Firefox 26 and tried IE 9 I always get the INVALID PARAMETERS message. Working on this for 4 hours. Any idea of what can be wrong ? Thanks for the article. I have de 6755i. I tried everything many times in TFTP and FTP but could get rid of the INVALID PARAMETERS message.

The ftp server is running fine (Filezilla, verified)
The tftp server is running fine (OpenTftp, verified)
Phone address : 169.254.193.29
PC address : 169.254.193.1
firmware 55i.st, put in the root directory of the TFTP server and of the FTP server.
What I entered :

For TFTP

Filename : 55i.st
firmware
TFTP
TFTP Server : 169.254.193.1
TFTP Path : (blank)

Press Enter (don’t hit the button).

For FTP
Same thing in the FTP fields, with the addition of the FTP User Name and FTP Password.

I disabled the Windows firewall
I am in Windows 7.
I use Firefox 26 and tried IE 9

I always get the INVALID PARAMETERS message.
Working on this for 4 hours.

Any idea of what can be wrong ?

]]> By: Dangxian http://www.noahlh.com/blog/2012/03/how-to-hard-reset-an-aastra-6757i57i/comment-page-1/#comment-29 Dangxian Wed, 04 Dec 2013 13:23:34 +0000 http://www.noahlh.com/blog/?p=17#comment-29 Thank you for the firefox tip, I was turning insane with safari. You saved my day. A PoE switch turned bad and 6 Aastra phones were turned on and off, so they ended without firmware, and remained in the Web recovery mode. I now remember to have met this web browser issue with another Aastra software OMM for SIP/DECT access point. Shame on Aastra. Thank you for the firefox tip, I was turning insane with safari. You saved my day.
A PoE switch turned bad and 6 Aastra phones were turned on and off, so they ended without firmware, and remained in the Web recovery mode.
I now remember to have met this web browser issue with another Aastra software OMM for SIP/DECT access point.
Shame on Aastra.

]]> By: Dave J http://www.noahlh.com/blog/2012/03/how-to-hard-reset-an-aastra-6757i57i/comment-page-1/#comment-28 Dave J Wed, 04 Dec 2013 04:49:12 +0000 http://www.noahlh.com/blog/?p=17#comment-28 This worked like a charm for me! I got a 6757i off eBay that was supposed to be factory new. While the phone was new, it apparently had been configured and put away. Anyway, pumpkin was a little wonky at first. I was also using Internet explorer but I switched to Firefox and kept at it. After a successful firmware transfer, it takes several minutes for the phone to reboot. The first time I tried it I didn't allow enough time and manually rebooted too early. Moral of the story: after a successful transfer, just let it sit there and do its thing! Thanks for all the tips. This worked like a charm for me! I got a 6757i off eBay that was supposed to be factory new. While the phone was new, it apparently had been configured and put away.
Anyway, pumpkin was a little wonky at first. I was also using Internet explorer but I switched to Firefox and kept at it. After a successful firmware transfer, it takes several minutes for the phone to reboot. The first time I tried it I didn’t allow enough time and manually rebooted too early. Moral of the story: after a successful transfer, just let it sit there and do its thing! Thanks for all the tips.

]]> By: Elliott http://www.noahlh.com/blog/2012/03/how-to-hard-reset-an-aastra-6757i57i/comment-page-1/#comment-26 Elliott Fri, 22 Nov 2013 21:44:56 +0000 http://www.noahlh.com/blog/?p=17#comment-26 I kept putting the path in and getting a failure. Keep the path blank and just connect to the tftp server. I kept putting the path in and getting a failure. Keep the path blank and just connect to the tftp server.

]]> By: Tim Fernihough http://www.noahlh.com/blog/2012/03/how-to-hard-reset-an-aastra-6757i57i/comment-page-1/#comment-25 Tim Fernihough Thu, 21 Nov 2013 21:50:50 +0000 http://www.noahlh.com/blog/?p=17#comment-25 This article saved my life. I wrote an article of my own giving you the cred (https://coderwall.com/p/gqyvvw) and added some of my own details. This article saved my life. I wrote an article of my own giving you the cred (https://coderwall.com/p/gqyvvw) and added some of my own details.

]]>